WesternU Status

All Systems Operational

University Networks Operational

eduroam (wireless) Operational

Pomona Campus Operational

East Valley Clinic Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Operational

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Operational

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Operational

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 30, 2024

No incidents reported today.

Oct 29, 2024

Network Issue

Resolved - This incident has been resolved.
Oct 29, 22:21 PDT

Update - Our wireless authentication server has been rebooted and recovered. We will continue to monitor, but we believe all systems are back up and running. If you are experiencing any issues please contact TechSupport by phone for assistance.
Oct 29, 15:37 PDT

Monitoring - A fix was implemented, and most network services have recovered. However, we are still experiencing some issues with wireless (eduroam), we are actively working on that.
Oct 29, 14:47 PDT

Identified - One of our core routers crashed and did not fail over to the backup router. We have recovered from the crash and network services are coming back online.
Oct 29, 14:28 PDT

Investigating - We have lost network in some buildings on the Pomona campus. This is affecting GlobalProtect too. We are investigating.
Oct 29, 14:13 PDT

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

Monthly IT Patch Maintenance - October 2024

Completed - The scheduled maintenance has been completed.
Oct 18, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 18:00 PDT

Scheduled - The third Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Oct 16, 17:15 PDT

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.