WesternU Status

All Systems Operational

University Networks Operational

eduroam (wireless) Operational

Pomona Campus Operational

North Central Spay & Neuter Center Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Village at Indian Hill Operational

MBVA Lebanon Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Operational

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Operational

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Operational

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

TeamDynamix Scheduled Maintenance - Delayed Emails

Completed - The scheduled maintenance has been completed.
Sep 6, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 21:00 PDT

Scheduled - TeamDynamix (support.westernu.edu) will be doing system maintenance starting Friday, September 5 at 9:00 PM (PT) through Saturday, September 6 at 7:00 AM (PT).

During this time, emails from our ticketing system may be delayed. If you submit a ticket, you might not get an email right away, however, everything should catch up once the maintenance is completed.
Aug 28, 15:03 PDT

Sep 5, 2025

Network / ADFS Related Issue

Resolved - Access to all WesternU services is confirmed at the Oregon campus.
Sep 5, 12:16 PDT

Update - This fix may take a few minutes to apply. If you require immediate assistance, please call TechSupport and we can assist you in flushing DNS on your computer.
Sep 4, 11:42 PDT

Monitoring - We have implemented another fix and confirmed things are operational on both campuses. This is a regional ISP outage in the Oregon area affecting two of our primary internet circuits. We had to made necessary changes to move over to our backup circuit. There should be no customer impact at this time, but if you are experiencing any unforeseen issues please contact TechSupport to report.
Sep 4, 11:36 PDT

Identified - Our temporary fix may have affected inadvertently Pomona, We're our rolling back some changes.
Sep 4, 11:26 PDT

Investigating - We appear to be having issues again. Investigating.
Sep 4, 10:32 PDT

Monitoring - A fix has been implemented, and we are monitoring the results. Our primary ISP has two circuits down and we are on a backup circuit currently, however after this fix was implemented, these down circuits should not be noticeable to the Oregon community.
Sep 4, 09:51 PDT

Investigating - We are seeing issues with ADFS related services in Oregon. Currently investigating.
Sep 4, 09:39 PDT

Sep 4, 2025

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.