Anderson Tower Issues

Incident Report for WesternU

Resolved

This incident has been resolved.

Posted May 20, 2022 - 11:00 PDT

Update

Breaker reset; electricity issues resolved. Will continue to monitor this situation.

Posted May 20, 2022 - 09:03 PDT

Update

We are seeing some electricity issues stemming from outage this morning.

Posted May 20, 2022 - 08:54 PDT

Update

Network services confirmed working, we will continue to monitor.

Posted May 20, 2022 - 08:10 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 20, 2022 - 07:58 PDT

Identified

We have identified a hardware failure with network equipment in the Anderson Tower building this morning around 6:30AM. The team is working to bypass the failed device. Currently affecting network in the building. Actively working to restore service.

Posted May 20, 2022 - 07:51 PDT

This incident affected: University Networks (Pomona Campus) and Campus Services (Electricity).