Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2021 - 00:03 PST
Scheduled
Paste Maintenance information hOn Friday morning, November 19, 2021, OCHIN will be performing maintenance on Epic Production and ancillaries. Downtime is scheduled for 12:10 am to 3:30 am PT so we can complete monthly maintenance tasks; data center maintenance, 2021 November Enhancement Pack, November 2021 Client Pack (Upgrade to Epic Version August 2021) and the 2021 November Service Pack.
Who/What is affected? All users who access Epic Production and ancillary tools and applications listed below: • Epic Production (PRD) will be offline • Epic Shadow (SHD) will be online • Electronic Prescribing – Superscripts will be offline • Epic Link will be offline • Haiku/Canto will be offline • My Chart will be offline • Care Everywhere will be offline • Mirth Interface servers will be restarted and intermittently offline affecting Health Information Exchanges (HIE) o All ADT, ORM, ORU, DFT, MDM, Immunizations, file transfers interfaces will be affected o All queued messages will be sent once servers are back online • OnBase server will be offline and the following will be unavailable: o Scanning and indexing o Scanning and viewing documents in Front Desk Scanning, ROI Module Scanning, and Referral Module Scanning o Viewing documents in patient charts o Accessing OnBase Report Services • Hillrom (formerly Welch Allyn) database server will be offline • Viewing and saving dental images via MiPACs/Wisdom will be unavailable • Clarity database ETL Processing Delays o As a result of PRD maintenance, service pack and quarterly release Epic upgrade cycles, there will likely be delays in our Clarity ETL process as the process will begin later than usual, causing the delay in completion time. This affects all Clarity database reporting including our Clarity replication members, Business Objects reports, custom Clarity reports, and any Epic-Crystal reports or Clarity-based objects in Hyperspace.
Why this downtime? This is routine scheduled maintenance ere.
Posted Nov 18, 2021 - 14:20 PST
This scheduled maintenance affected: Clinical Systems (EPIC).