Update - In addition to Outlook, Microsoft has indicated that this outage may also impact Teams and SharePoint, although we have not observed many issues with these services at WesternU thus far.
Nov 12, 2026 - 12:10 PST
Update - We have confirmed that Microsoft is experiencing a worldwide service disruption that is significantly impacting email services at WesternU.

Many users are unable to access Outlook Online, send or receive emails, or access meeting invitations through Outlook.

We continue to monitor the situation and will provide updates as more information becomes available. Please check status.westernu.edu for the latest information.

Nov 12, 2026 - 11:54 PST
Identified - Microsoft is investigating a widespread service disruption affecting Outlook and Exchange Online. Users may experience difficulties accessing email, and other Microsoft 365 services may also be impacted.

Microsoft's service status page (https://status.cloud.microsoft/) is also experiencing accessibility issues. We will continue monitoring the situation and provide updates as more information becomes available.

Nov 12, 2026 - 10:24 PST
University Networks Operational
eduroam (wireless) Operational
Pomona Campus Operational
North Central Spay & Neuter Center Operational
Rancho Mirage Operational
HCOM Operational
VPN - GlobalProtect Operational
CHS-Northwest Operational
Village at Indian Hill Operational
MBVA Lebanon Operational
Academic Services Operational
Canvas Operational
Elentra Operational
EDU Rotations Operational
Mediasite Operational
Top Hat Operational
Administrative Services Operational
Banner Operational
Cognos Operational
Raiser's Edge Operational
bswift Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) Operational
Intranet Operational
www.westernu.edu Operational
Telecom Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Major Outage
Active Directory Federated Services (Single Sign-On) Operational
Sharepoint Online Degraded Performance
Outlook Online Major Outage
Teams Degraded Performance
Misc. Major Outage
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft Operational
Slate (apply.westernu.edu) Operational
Qualtrics Operational
Jamf (Apple Management) Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 12, 2026

Resolved - This incident has been resolved.
Nov 12, 12:00 PST
Monitoring - The RightFax server was restored from a backup on Wednesday, and normal operations have resumed. If you experience any issues, please report them to TechSupport.
Nov 12, 09:31 PST
Update - We are continuing to investigate this issue.
Nov 10, 08:38 PST
Investigating - RightFax services are currently unavailable. Technicians are currently investigating the issue.

Currently no ETA of resolution and updates will be provided as they develop.

Nov 10, 08:37 PST

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.