WesternU Status

Microsoft Outlook Issue

Investigating - TechSupport has been receiving reports of issues with the Outlook app receiving emails. Microsoft has not officially reported an issue but this issue is being investigated by WesternU IT.
Feb 25, 2026 - 15:04 PST

University Networks Operational

eduroam (wireless) Operational

Pomona Campus Operational

North Central Spay & Neuter Center Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Village at Indian Hill Operational

MBVA Lebanon Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Degraded Performance

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Degraded Performance

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Operational

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 26, 2026

No incidents reported today.

Feb 25, 2026

Unresolved incident: Microsoft Outlook Issue.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

Monthly IT Patch Maintenance - February 2026

Completed - The scheduled maintenance has been completed.
Feb 20, 20:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 18:00 PST

Scheduled - The 3rd Friday of each month is the designated IT maintenance window. For additional information please visit: https://support.westernu.edu/TDClient/1848/Portal/KB/ArticleDet?ID=89703
Feb 18, 15:51 PST

Feb 19, 2026

No incidents reported.

Feb 18, 2026

Microsoft Login Issues

Resolved - Earlier today we investigated reports of issues accessing Microsoft services (e.g., go.westernu.edu) while on campus or connected via VPN (GlobalProtect). Our review found no changes or issues within WesternU IT systems.

The problem resolved on its own after several hours without any action on our end. Based on our investigation and the fact that service was restored without internal changes, this was likely the result of a temporary service disruption within Microsoft’s environment.

Access to Microsoft services has since returned to normal. If you continue to experience issues, please contact TechSupport.
Feb 18, 20:03 PST

Investigating - We are noticing some issues with logging into Microsoft services (e.g. go.westernu.edu) while on-campus or connected to VPN (GlobalProtect). We are actively investigating.
Feb 18, 10:54 PST

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.