Update - We are still experiencing issues with the Concur mobile app and are in contact with the vendor. In the interim, we recommend using the concur.westernu.edu website.
Sep 30, 2024 - 09:51 PDT
Update - We are continuing to investigate this issue.
Sep 24, 2024 - 12:04 PDT
Investigating - SAP Concur app is currently experiencing issues authenticating WesternU users.

This issue is with the SAP Concur app and not with WesternU SSO.

SAP Concur has been contacted, TechSupport is waiting for an update.

Sep 23, 2024 - 15:11 PDT
University Networks Operational
eduroam ? Operational
Pomona Campus Operational
East Valley Clinic Operational
Rancho Mirage Operational
COMP-Northwest ? Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest ? Operational
Academic Services Operational
Canvas Operational
Elentra ? Operational
EDU Rotations Operational
Mediasite ? Operational
Top Hat Operational
Administrative Services Operational
Banner ? Operational
Cognos Operational
Raiser's Edge Operational
bswift ? Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) ? Operational
Intranet Operational
www.westernu.edu Operational
Telecom ? Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) ? Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft ? Operational
Slate (apply.westernu.edu) ? Operational
Qualtrics Operational
Jamf (Apple Management) ? Operational
Miscellaneous Degraded Performance
Miscellaneous Degraded Performance
Internal API Testing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

Unresolved incident: SAP Concur App - Log In Issue.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 00:00 PDT
Update - Maintenance is wrapping down. Some devices may need a reboot tomorrow morning to work again on the network. If you have a printer that is not working, please reboot it or turn it off and then back on. IT will be on-site in the morning checking classrooms and network devices.
Sep 25, 22:53 PDT
Update - Maintenance has been delayed. We hope to begin work between 9-10PM. At that time, CHS-NW will lose all internet access until completed. Maintenance is anticipated to last approximately an hour once started. Significant updates will be provided here.
Sep 25, 20:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 19:01 PDT
Scheduled - A network maintenance window has been (re)rescheduled to improve the overall network experience on the Lebanon campus. This is the rescheduled maintenance window from September 11.

During this maintenance window all network connections in CHS-Northwest will be lost.

All classrooms will be checked prior to start of classes on Thursday.

The COMP-Northwest building will remain unaffected.

Sep 25, 08:55 PDT