All Systems Operational

University Networks Operational
eduroam (wireless) ? Operational
Pomona Campus Operational
North Central Spay & Neuter Center Operational
Rancho Mirage Operational
COMP-Northwest ? Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest ? Operational
Village at Indian Hill Operational
MBVA Lebanon Operational
Academic Services Operational
Canvas Operational
Elentra ? Operational
EDU Rotations Operational
Mediasite ? Operational
Top Hat Operational
Administrative Services Operational
Banner ? Operational
Cognos Operational
Raiser's Edge Operational
bswift ? Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
My.WesternU.edu (previously YOU Portal) ? Operational
Intranet Operational
www.westernu.edu Operational
Telecom ? Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) ? Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft ? Operational
Slate (apply.westernu.edu) ? Operational
Qualtrics Operational
Jamf (Apple Management) ? Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Epic (Ochin) Scheduled Maintenance - May 2025 May 17, 2025 09:00-15:00 PDT

IT will be performing maintenance and testing on various physical devices that support EPIC (OCHIN). As a result, EPIC may not be accessible at times during this period.
Posted on May 13, 2025 - 13:16 PDT
May 14, 2025

No incidents reported today.

May 13, 2025
Resolved - This incident has been resolved.
May 13, 14:52 PDT
Investigating - Possible network equipment failure. Engineer in route.
May 13, 13:10 PDT
May 12, 2025
Completed - The scheduled maintenance has been completed.
May 12, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 PDT
Scheduled - OCHIN will be conducting a scheduled disaster recovery failover exercise on Monday, May 12 from 12:10am – 3:00am PT.
This test will help them ensure the resilience of their platform to provide WesternU Health Care teams reliable access during unforeseen events. Epic will be unavailable to end users for day-to-day operations during this time.

May 9, 09:54 PDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.