Update - We are continuing work to restore the J: drives. The second of five restoration batches is estimated to be completed late this afternoon. This batch includes shares for Health Sciences, CTEL, Family Medicine, Optometry, Podiatry, and PT. An additional update will be provided once the restoration has been completed.
May 20, 2026 - 12:02 PDT
May 20, 2026 - 12:02 PDT
Update - We have confirmed that BDM functionality, including indexing and document retrieval, has been restored.
May 20, 2026 - 07:41 PDT
May 20, 2026 - 07:41 PDT
Update - A new server has been brought online, and BDM file shares have been restored from backups. We anticipate full BDM functionality, including indexing and document retrieval, to be restored by 9:00 AM on Wednesday, 5/20/2026.
Concurrently, we are working to restore the J: drives, which will need to be completed in five separate batches. We expect to provide a more accurate estimated completion time for that restoration on Wednesday morning.
May 19, 2026 - 21:50 PDT
Concurrently, we are working to restore the J: drives, which will need to be completed in five separate batches. We expect to provide a more accurate estimated completion time for that restoration on Wednesday morning.
May 19, 2026 - 21:50 PDT
Update - The server in question is experiencing a significant number of hardware issues that are making recovery efforts challenging. The server was already planned for decommissioning, and a replacement server has been provisioned. However, a full restoration process will take quite some time to complete. In the meantime, we will prioritize restoring key folders and data that will provide the greatest impact to business operations and learning activities.
May 19, 2026 - 14:34 PDT
May 19, 2026 - 14:34 PDT
Identified - This server issue is currently affecting BDM (including indexing and document retrieval functions), Library Archives, and Online Education services. We are actively working to restore functionality; however, we currently anticipate resolution may take several hours to complete.
May 19, 2026 - 08:49 PDT
May 19, 2026 - 08:49 PDT
Investigating - We are experiencing issues with one of our servers that is affecting network drives and some related services. We are actively invesigating the issue.
May 19, 2026 - 08:34 PDT
May 19, 2026 - 08:34 PDT
University Networks
Operational
eduroam (wireless)
Operational
Pomona Campus
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North Central Spay & Neuter Center
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Rancho Mirage
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bswift
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Miscellaneous
Partial Outage
Miscellaneous
Partial Outage
Internal API Testing
Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance