WesternU Status

SAP Concur App - Log In Issue

Update - We are still experiencing issues with the Concur mobile app and are in contact with the vendor. In the interim, we recommend using the concur.westernu.edu website.
Sep 30, 2024 - 09:51 PDT

Update - We are continuing to investigate this issue.
Sep 24, 2024 - 12:04 PDT

Investigating - SAP Concur app is currently experiencing issues authenticating WesternU users.

This issue is with the SAP Concur app and not with WesternU SSO.

SAP Concur has been contacted, TechSupport is waiting for an update.
Sep 23, 2024 - 15:11 PDT

University Networks Operational

eduroam Operational

Pomona Campus Operational

East Valley Clinic Operational

Rancho Mirage Operational

COMP-Northwest Operational

Oliver Station Operational

VPN - GlobalProtect Operational

CHS-Northwest Operational

Academic Services Operational

Canvas Operational

Elentra Operational

EDU Rotations Operational

Mediasite Operational

Top Hat Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

bswift Operational

Misc. Operational

ADP Operational

Clinical Systems Operational

EPIC Operational

Axium Operational

ImproMed Operational

Campus Services Operational

Self Service (Banweb) Operational

My.WesternU.edu (previously YOU Portal) Operational

Intranet Operational

www.westernu.edu Operational

Telecom Operational

Electricity Operational

RightFax Operational

Microsoft 365 Services Operational

Active Directory Federated Services (Single Sign-On) Operational

Sharepoint Online Operational

Outlook Online Operational

Teams Operational

Misc. Operational

Zoom Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Third-Party Services Operational

TeamDynamix (support.westernu.edu) Operational

ExamSoft Operational

Slate (apply.westernu.edu) Operational

Qualtrics Operational

Jamf (Apple Management) Operational

Miscellaneous Degraded Performance

Internal API Testing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

Unresolved incident: SAP Concur App - Log In Issue.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

Network Improvement Maintenance - Lebanon, OR - September 2024

Completed - The scheduled maintenance has been completed.
Sep 26, 00:00 PDT

Update - Maintenance is wrapping down. Some devices may need a reboot tomorrow morning to work again on the network. If you have a printer that is not working, please reboot it or turn it off and then back on. IT will be on-site in the morning checking classrooms and network devices.
Sep 25, 22:53 PDT

Update - Maintenance has been delayed. We hope to begin work between 9-10PM. At that time, CHS-NW will lose all internet access until completed. Maintenance is anticipated to last approximately an hour once started. Significant updates will be provided here.
Sep 25, 20:50 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 19:01 PDT

Scheduled - A network maintenance window has been (re)rescheduled to improve the overall network experience on the Lebanon campus. This is the rescheduled maintenance window from September 11.

During this maintenance window all network connections in CHS-Northwest will be lost.

All classrooms will be checked prior to start of classes on Thursday.

The COMP-Northwest building will remain unaffected.
Sep 25, 08:55 PDT