All Systems Operational
University Networks Operational
eduroam ? Operational
Pomona Campus Operational
East Valley Clinic Operational
Rancho Mirage Operational
COMP-Northwest ? Operational
Oliver Station Operational
VPN - GlobalProtect Operational
CHS-Northwest ? Operational
Academic Services Operational
Canvas Operational
Elentra ? Operational
EDU Rotations Operational
Mediasite ? Operational
Top Hat Operational
Administrative Services Operational
Banner ? Operational
Cognos Operational
Raiser's Edge Operational
bswift ? Operational
Misc. Operational
ADP Operational
Clinical Systems Operational
EPIC Operational
Axium Operational
ImproMed Operational
Campus Services Operational
Self Service (Banweb) Operational
YOU Portal Operational
Intranet Operational
www.westernu.edu Operational
Telecom ? Operational
Electricity Operational
RightFax Operational
Microsoft 365 Services Operational
Active Directory Federated Services (Single Sign-On) ? Operational
Sharepoint Online Operational
Outlook Online Operational
Teams Operational
Misc. Operational
Zoom Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Third-Party Services Operational
TeamDynamix (support.westernu.edu) Operational
ExamSoft Operational
Slate (apply.westernu.edu) ? Operational
Qualtrics Operational
Miscellaneous Operational
Miscellaneous Operational
Internal API Testing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ExamSoft Scheduled Maintenance Jul 8, 20:00 - Jul 9, 00:00 PDT
ExamSoft scheduled maintenance starting at 8 p.m. CDT on Friday, July 8.

During the maintenance window, you will not be able to log in to Examplify or download/upload exams.

The maintenance will take approximately four hours, after which all services and features will be restored and available.

Start time: July 8, 8 p.m. CDT
Estimated duration: 4 hours

Components affected:
• Examplify login
• Examplify downloads
• Examplify uploads
• ExamSoft portal

Posted on Jun 30, 10:00 PDT
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Completed - The scheduled maintenance has been completed.
Jul 1, 19:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 18:00 PDT
Scheduled - Banner and all related systems, including Banner 8 & 9, Self Service Banner, YOU Portal, Banner Document Manager (BDM), eProcurement, CashNet, etc., will be unavailable.
Jun 30, 17:23 PDT
Jun 30, 2022

No incidents reported.

Jun 29, 2022
Resolved - Temporary fix is holding solid, we are going to close this incident out and will re-open if down time is needed.
Jun 29, 17:15 PDT
Monitoring - A workaround fix has been put in place and we're okay for now. Awaiting parts for final completion which will likely require (hopefully scheduled) down time.
Jun 23, 14:11 PDT
Investigating - We believe the air conditioning unit in the COMP-Northwest data center may be close to failing. Emergency maintenance is being performed right now. This has no impact right now, but if the data center gets too hot we will be forced to shut down equipment or risk permanent IT equipment failure. IF we must shut down equipment this will have a major impact on Oregon and likely to lose internet, network, wireless, phones, etc. More information will be provided as updates are available.
Jun 23, 08:58 PDT
Jun 28, 2022

No incidents reported.

Jun 27, 2022
Resolved - No issues reported since start of day, this issue is now resolved.
Jun 27, 09:28 PDT
Monitoring - OCHIN confirmed that the maintenance was successful, and access to the Epic Portal and Apps have been restored. Email sent to Epic community. TechSupport will monitor as the business day starts.
Jun 27, 07:16 PDT
Identified - The Epic Portal and applications are down. OCHIN confirmed that this is an issue on their end they are currently performing ad-hoc maintenance with Citrix support to address the issue affecting portal.ochin.info and apps.ochin.info. This may affect Epic if not resolved by start of business day on Monday.

http://remote.ochin.info/ is still reachable.

Jun 26, 22:32 PDT
Jun 26, 2022
Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Jun 22, 2022
Resolved - Resolved per Microsoft...

https://twitter.com/MSFT365Status/status/1539350909125382145?s=20&t=gOmGrql2La1wEOY7IkPsGA

Rerouting traffic combined with targeted infrastructure restarts has successfully restored service access and functionality. Please refer to EX394347 and MO394389 in the Microsoft 365 admin center for additional details.

Jun 22, 08:28 PDT
Identified - Microsoft has provided an alert for Email Service Degradation. Users may encounter delays and experience failures when creating, sending, receiving or accessing email messages. Some users may be unable to access their Outlook Web Access (OWA) via any connection method
Jun 21, 13:44 PDT
Jun 21, 2022