Update - Please be careful of phishing related to the incident. There is no need to verify or update your account, release messages, or change your password.
Nov 13, 2026 - 08:07 PST
Nov 13, 2026 - 08:07 PST
Monitoring - We are seeing positive signs of recovery from the widespread Microsoft 365 outage. Microsoft reports that services are steadily improving, although some users may still experience intermittent issues accessing Outlook, sending or receiving emails, or using features in other Microsoft 365 services that depend on email.
Microsoft continues working to fully restore services and is monitoring the situation to ensure stability.
We will continue to provide updates as more information becomes available.
Microsoft Service Status: https://status.cloud.microsoft/
Nov 13, 2026 - 07:27 PST
Microsoft continues working to fully restore services and is monitoring the situation to ensure stability.
We will continue to provide updates as more information becomes available.
Microsoft Service Status: https://status.cloud.microsoft/
Nov 13, 2026 - 07:27 PST
Update - Microsoft is still working to resolve a widespread outage affecting Outlook and other Microsoft 365 services. Many users are having trouble accessing email, sending or receiving messages, and viewing calendars or meeting invitations. Features in Teams, SharePoint, and other Microsoft 365 services that depend on Outlook or email may also be affected.
Microsoft has identified a possible cause and is testing fixes before applying them more broadly. There is no estimated time for full restoration yet.
We will continue monitoring the situation and provide updates as more information becomes available.
Microsoft's last update: Thursday, November 12, 2026, at 5:06 PM PT
Microsoft Service Status: https://status.cloud.microsoft/
Nov 12, 2026 - 17:28 PST
Microsoft has identified a possible cause and is testing fixes before applying them more broadly. There is no estimated time for full restoration yet.
We will continue monitoring the situation and provide updates as more information becomes available.
Microsoft's last update: Thursday, November 12, 2026, at 5:06 PM PT
Microsoft Service Status: https://status.cloud.microsoft/
Nov 12, 2026 - 17:28 PST
Update - In addition to Outlook, Microsoft has indicated that this outage may also impact Teams and SharePoint, although we have not observed many issues with these services at WesternU thus far.
Nov 12, 2026 - 12:10 PST
Nov 12, 2026 - 12:10 PST
Update - We have confirmed that Microsoft is experiencing a worldwide service disruption that is significantly impacting email services at WesternU.
Many users are unable to access Outlook Online, send or receive emails, or access meeting invitations through Outlook.
We continue to monitor the situation and will provide updates as more information becomes available. Please check status.westernu.edu for the latest information.
Nov 12, 2026 - 11:54 PST
Many users are unable to access Outlook Online, send or receive emails, or access meeting invitations through Outlook.
We continue to monitor the situation and will provide updates as more information becomes available. Please check status.westernu.edu for the latest information.
Nov 12, 2026 - 11:54 PST
Identified - Microsoft is investigating a widespread service disruption affecting Outlook and Exchange Online. Users may experience difficulties accessing email, and other Microsoft 365 services may also be impacted.
Microsoft's service status page (https://status.cloud.microsoft/) is also experiencing accessibility issues. We will continue monitoring the situation and provide updates as more information becomes available.
Nov 12, 2026 - 10:24 PST
Microsoft's service status page (https://status.cloud.microsoft/) is also experiencing accessibility issues. We will continue monitoring the situation and provide updates as more information becomes available.
Nov 12, 2026 - 10:24 PST
University Networks
Operational
eduroam (wireless)
Operational
Pomona Campus
Operational
North Central Spay & Neuter Center
Operational
Rancho Mirage
Operational
HCOM
Operational
VPN - GlobalProtect
Operational
CHS-Northwest
Operational
Village at Indian Hill
Operational
MBVA Lebanon
Operational
Academic Services
Operational
Canvas
Operational
Elentra
Operational
EDU Rotations
Operational
Mediasite
Operational
Top Hat
Operational
Administrative Services
Operational
Banner
Operational
Cognos
Operational
Raiser's Edge
Operational
bswift
Operational
Misc.
Operational
ADP
Operational
Clinical Systems
Operational
EPIC
Operational
Axium
Operational
ImproMed
Operational
Campus Services
Operational
Self Service (Banweb)
Operational
My.WesternU.edu (previously YOU Portal)
Operational
Intranet
Operational
www.westernu.edu
Operational
Telecom
Operational
Electricity
Operational
RightFax
Operational
Microsoft 365 Services
Degraded Performance
Active Directory Federated Services (Single Sign-On)
Operational
Sharepoint Online
Degraded Performance
Outlook Online
Degraded Performance
Teams
Degraded Performance
Misc.
Degraded Performance
Zoom
Operational
Zoom Meetings
Operational
Zoom Video Webinars
Operational
Zoom Chat
Operational
Zoom Cloud Recording
Operational
Third-Party Services
Operational
TeamDynamix (support.westernu.edu)
Operational
ExamSoft
Operational
Slate (apply.westernu.edu)
Operational
Qualtrics
Operational
Jamf (Apple Management)
Operational
Miscellaneous
Operational
Miscellaneous
Operational
Internal API Testing
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
