Unfortunately, this issue has not been fully resolved yet. However, it is affecting less than 100 people. Time Reporting is in contact with ADP and will report any new updates if/when they become available.
Nov 29, 10:45 PST
Payroll has met with ADP and are continuing to work on testing and resolving the ADP App sign in issue that some WesternU Employees are experiencing.
ADP is escalating this issue.
Nov 8, 16:24 PST
ADP has indicated that the issue should be Resolved but some WesternU employees are still experiencing issues with signing into the ADP app.
An update will be provided when the issue has been confirmed resolved with WesternU employees.
Nov 3, 12:12 PDT
A limited number of employees are still experiencing issues related to ADP app login. We have been informed that ADP has further escalated the issue. We will provide an update when available.
Oct 26, 09:39 PDT
It has been reported that the ADP app is experiencing some intermittent issues and some customers are unable to login. ADP has been contacted and we are awaiting resolution/direction from the vendor.
Oct 24, 12:33 PDT