Slowness with EPIC

Incident Report for WesternU

Resolved

Confirming that the reported Epic slowness has been resolved.

Posted Apr 22, 2024 - 17:29 PDT

Monitoring

OCHIN has updated that "the root issue has been addressed".

We will be monitoring the issue to confirm the issue is resolved.

Posted Apr 22, 2024 - 10:22 PDT

Identified

We have received a report from the EPIC vendor, OCHIN, that the system is running slower than expected. Additional information will be provided when available.

Posted Apr 22, 2024 - 08:35 PDT

This incident affected: Clinical Systems (EPIC).