Jamf has resolved the issue and provided a final update:
" At this time, we have resolved all instances in all classes. We appreciate your patience and apologize for the inconvenience they may have caused"
Posted Apr 17, 2025 - 09:32 PDT
Monitoring
Jamf has provided the following update:
"We have resolved all Production instances in all regions at this time. We still have some ongoing restarts in our non-production environments, including sandbox, trial, and betas. At this time, we will monitor the situation closely for the next hour before resolving the incident to ensure all systems are functional."
Posted Apr 16, 2025 - 11:54 PDT
Update
Jamf has provided the following update:
"An infrastructure issue has been identified and a fix is in process of being implemented and distributed to all customers. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. "
Posted Apr 15, 2025 - 16:24 PDT
Identified
Jamf has provided the following update:
"An infrastructure issue has been identified and a fix is being worked on currently. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue."
Posted Apr 15, 2025 - 14:15 PDT
Investigating
An issue has been identified that is affecting WesternU's Jamf Pro Instance.
This may result in new devices being unable to be enrolled in Jamf, updates not being pushed to Jamf managed devices.
Any issues experienced with WesternU Apple devices, please Report an IT Issue at Support.WesternU.edu.
Posted Apr 15, 2025 - 14:14 PDT
This incident affected: Third-Party Services (Jamf (Apple Management)).