OCHIN has confirmed that this issue is now resolved.
Response times in Epic should be back to normal
Posted Aug 05, 2026 - 13:32 PDT
Update
OCHIN provided the following information: "The splice team is onsite working. They are coordinating with the authorities on access and permissions. No ETR [Estimated Time to Repair] is available at this time."
Updates will be provided as they are received.
Posted Aug 05, 2026 - 09:04 PDT
Identified
OCHIN discovered one of their network circuits went down, which is causing a strain on their remaining circuits.
OCHIN is continuing to work with their Internet Service Provider (ISP) vendor to resolve this issue.
No estimated time to repair, but updates will be provided as soon as they are available.
Posted Aug 04, 2026 - 16:47 PDT
Investigating
OCHIN (Epic developers) have confirmed that there is a network issue on their end causing slowness within Epic.